Rheem Tankless Error Codes

Rheem tankless units display a numeric error code when combustion, water flow, or an internal sensor reports a fault. Code 11 (ignition) and 12 (flame failure) mirror the same pattern seen on Rinnai and Navien units; code 29 is specific to the condensate system.

Illustration of using a handheld analyzer to diagnose a tankless water heater fault.
Illustration of using a handheld analyzer to diagnose a tankless water heater fault.

Codes at a Glance

Code Meaning
11 No ignition (same pattern as other brands) Guide coming soon
12 Flame failure during operation Guide coming soon
29 Condensate / neutralizer fault Full guide →

FAQ

Does Rheem use the same error codes as Rinnai or Navien?

The numbering isn’t identical across brands, but the underlying fault categories — ignition, flame loss, condensate, airflow — follow the same logic industry-wide.

Written by HotWater Decoded — water heater repair specialists. Technically reviewed by a licensed technician on our team.

Sources

  • Rheem manufacturer documentation and JustAnswer threads


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